Homebuyer Survey, Cardiff, Enid - April 2019

 

 

 

 

 

Quality of service :  I received an excellent written building survey which was thorough and comprehensive. It was easy to understand and set out the issues in a way which allowed me to make an assessment about the house purchase. I appreciated the offer to talk through elements of the survey although I didn't use this.
Professionalism :  I would highly recommend

Building Surveys CF37 M. Brindley - Jan 2019

 

 

 

 

 

Promptness of response :  Yes quick responce and arrangement of survey with the seller.
Quality of service :  Yes very good sevice.
Value for money :  Yes very good detailed survey with results sent to me within a few days.

Homebuyer Survey, Birchgrove, Kathryn - August 2018

 

 

 

 

 

Promptness of response :  Responded rapidly to their request, undertaking the survey within a few days of instruction.
Quality of service :  Probably the best building survey I have ever received. Very thorough and clearly written. Nothing was vague or ambiguous.
Value for money : 
Professionalism :  Excellent job. The report was received promptly wiith opportunity to follow up by telephone. Very sound advice provided.

Building Surveys, Aberdare - Mr Baxter, August 2017

 

 

 

 

 

Promptness of response :  Excellent service. We didn't need a full survey and where charged less than we thought. Would definitely recommend.
Quality of service :  Excellent

Building Surveys, Pontypridd, Elaine - June 2017

 

 

 

 

 

Quality of service :  Scott did an extremely thorough job on this building survey (full structural). He gave a thorough appraisal of every aspect of the property, even running the central heating system. He compiled a well-written and easy to understand document, outlining the principal areas of concern for the property and their potential remedies. I was able to follow up with Scott by phone, where he elaborated more on his report and gave practical and impartial advice. In this case, Scott saved us from purchasing a property with a number of series and ongoing maintenance issues, including a rodent infestation in the loft. We are so grateful to Scott for spotting signs of subtle problems that would have costed us dearly to remedy.
Value for money :  A very reasonably priced and prompt service.

Building Surveys, Wick, James - June 2017

 

 

 

 

 

Building Surveys, Caerphilly, Suzy - March 2017

 

 

 

 

 

Building Surveys, Wick, Vale of Glamorgan, Mike - December 2016

 

 

 

 

 

Building Surveys, Pontypridd, Tomos - August 2016

 

 

 

 

 

Promptness of response :  Managed to fit me in the following week as they'd had a cancellation and I was flexible on times
Quality of service :  Went through all aspects of the report and provided recommendations. Had the survey done on the thursday and report was emailed to me by cob friday and hard copy received on the monday
Value for money :  £450 for a full survey on a house valued at £153k

Building Surveys, Cardiff, Jessica - April 2016

 

 

 

 

 

Promptness of response : 
Quality of service :  Excellent communication from the outset and a very thorough and detailed survey.
Value for money : 
Professionalism :  Very well presented survey report.

Building Surveys. Lee, Cardiff. May 2016.

 

 

 

 

 

Promptness of response : 
Quality of service : 
Value for money : 
Professionalism : 

Building Surveys. Andrew, Newport. May 2016.

 

 

 

 

 

Professionalism :  quick reply.very polite and professional,good value high quality service. very good company to deal with.

Building Surveys, Caerphilly, Paul - January 2016

 

 

 

 

 

Quality of service :  As well as carrying out the survey, the surveyor met me at the premises and took the time to walk and talk me through his findings. This was extremely helpful. The report was clear and detailed. He also offered further assistance by phone should I require it.
Professionalism :  I would certainly recommend this company and will use them again.

Building Surveys. Marion. Pontypridd, Rhondda Cynon Taf. November 2015

 

 

 

 

 

Promptness of response :  very quick to respond and did the survey quicker than we expected
Quality of service :  The service was second to none and extremely helpful
Value for money :  Good value for money
Professionalism :  very professional and also more than helpful, including giving advice.

Building Surveys. Brian. Pontypool, Torfean. October 2015

 

 

 

 

 

Promptness of response :  I received an accurate quotation and was able to arrange a suitable date for a survey
Quality of service :  Mr Young FRICS has carried out a survey and provided me with exactly the type of survey report I require. His fees were very competitive and I have no hesitation in recommending him.

Building Surveys. Paul. Bridgend, Glamorgan. September 2015

 

 

 

 

 

Building Surveys. Many thanks. Liz. Newport, Gwent. July 2015

 

 

 

 

 

Promptness of response :  Mr Young provided his service promptly and within my time constraints. He carried out the survey on time, delivering the report the following day.
Quality of service :  I was very impressed with the quality of service. I received an emailed abridged copy of the report which gave me all the relevant details. Followed by a concise detailed bound version. Mr Young was also available by phone if I had any questions, which I did. These he answered in an honest and qualified manner.
Value for money :  I was looking for a home-buyers report initially until I came across this company. For almost the same price of the home-buyers report Mr Young carried out this full and thorough survey. That is real value for money.
Professionalism :  Throughout all of my dealings with this company, I have been impressed with the courteous and professional way that they conduct business. First impressions of a company in highly important. When I called I was treated with respect and the utmost professionalism. I will be using their services again and was totally satisfied. I would not hesitate in recommending them.

Building Surveys. Geoffrey. Mountain Ash, Rhondda Cynon Taff. June 2015

 

 

 

 

 

Promptness of response :  Very impressed how quickly I was contacted
Quality of service :  The survey was exactly what I was looking for and explained so that I could fully understand
Professionalism :  Professional but very approachable

Building Surveys. Sian. Pontypridd, Rhondda Cynon Taf. June 2015

Scott of Edwards Milson & Co. was very personable, nothing seemed to be too little or too much a concern for him to consider. He is extremely thorough in his survey report, and does ensure he goes that extra mile for customers. I would thoroughly recommend the services of Edwards Milsom & Co. and you will surely not disappointed.

Building Surveys. Ruth. Cardiff, South Glamorgan. May 2015

 

 

 

 

 

Quality of service :  I am extremely happy with the service from Scott Young. He has given me some valuable advice. I wouldn't hesitate to recommend him.
Value for money :  The survey report was very good value for money. It was considerably cheaper than the other quotes I received.
Professionalism :  Yes very professional and also very helpful.

Building Surveys. Melanie. Cardiff, South Glamorgan. May 2015

 

 

 

 

 

Promptness of response :  Quick response, and helped us book in quickly for the survery around the person we were buying from's preferences.
Quality of service :  We met Scott Young at the property and he spent extra time going through everything with myself and husband. We are now waiting for the report, but so far very pleased with the service.
Value for money :  Very reasonable price, all inclusive of VAT etc
Professionalism :  Both through emails and in person.

Building Surveys. Jenny. Cardiff, South Glamorgan. May 2015

 

 

 

 

 

Quality of service :  A very good survey report was supplied by Scott. He was also very helpful with my questions after the survey. I can recommend the service!

Building Surveys. Sally. Cardiff, South Glamorgan. April 2015

 

 

 

 

 

Building Surveys. many thanks. Paulo. Newport, Gwent. April 2015

 

 

 

 

 

Professionalism :  Very prompt, professional and reasonably priced service. Would totally recommend

Building Surveys. Steve. Rhondda Cynon Taff

 

 

 

 

 

Building Surveys. Many thanks, Martin, Tonteg

 

 

 

 

 

Promptness of response :  Once communication was established Scott Young from Edwards Milsom & Company acted very quickly in all matters
Quality of service :  I was very impressed with Scott in particular his professionalism, understanding my requirements and providing a very thorough service to ensure closure to any significant findings. Communications were excellent either via phone SMS or email and certainly turned things around far quicker than I expected!
Value for money :  Should I pursue another property in or around Cardiff I would definitely employ the services of Scott Young again, and have no hesitation in recommending Scott to colleagues and friends. Scot provided a service above and beyond, in my opinion, making a number of trips to the property to ensure everything was working as it should be. As I am outside Cardiff Scott understood my concerns regarding the property and acted accordingly to ensure that I was reassured by providing updates and following actions up.
Professionalism :  Scott is very approachable, understood my concerns, provided good sound advice, liaised with the various parties to ensure any findings were disclosed and followed up actions through to resolution. Above all Scott is very proactive, his communications are clear and concise and turnaround times are very quick!

Building Surveys. Shah, Cardiff

 

 

 

 

 

Promptness of response :  Scott of Edwards Milsom is very thorough, quick and personable. He made the process so quick, and ensured we understood exactly what was wrong and right with the property of our choice. I would recommend their services to any one, especially first time buyers.

Building Surveys. Ruth, Pontrennau, Cardiff

 

 

 

 

 

Quality of service :  By asking us some particular questions about our intentions and any concerns before undertaking the survey, the surveyor was able to give us suitable personalised report that was very helpful.

Building Surveys. James, Blackwood, Caerphilly

 

 

 

 

 

Building Surveys CF645JY. Many thanks, Zoe, Penarth, Vale of Glamorgan

 

 

 

 

 

Promptness of response :  I had an email and a phone call within an hour of posting my enquiry.
Quality of service :  Scott was very quick in booking my survey in and ws very informative. The survey itself was very detailed and gave us good advice with regards to how to best proceed with the purchase of the property and what work needed to be done.
Value for money :  It was a very reasonable price for the service provided.

Building Surveys. Emma H, Newport

 

 

 

 

 

Building Surveys Many thanks, Eric H, Cardiff

 

 

 

 

 

Promptness of response :  Attended within a couple of days
Quality of service :  I'd initially requested full survey and Scott Young attended as arranged. He immediately identified several structural problems which meant that we would not proceed with purchase and only charged for the visit, not the full survey.
Value for money :  Charge was very reasonable.
Professionalism :  Scott obviously knew what he was doing and was very easy to deal with.

Building Surveys John S, Treharris

 

 

 

 

 

Promptness of response :  A fast response, liaising directly with the vendor.
Quality of service :  A professional, understandable and comprehensive report was received via email the following day after the survey with a hard copy received two days later.
Value for money :  Very competitive.
Professionalism :  Excellent. I spoke with Scott when I received the report and he helped by recommending a tradesman to perform some minor remedial work. I would definitely recommend this company in future.

Building Surveys. Nick, Mountain Ash

We employed Scott Young who gave us good advice, we were very pleased with him.

Geraldine, Barry, Vale of Glamorgan

A very good service from the web site, I had a list of local surveyors which I emailed for quotes. They all got back to me promptly and the one I used, Scott Young @Edward Milsom Cardiff was excellent. Scott gave me a good price and got the survey and the report done within 3 days from my asking. he also advised me to delay the survey until the valuation had been finished- just in case I didn't want to go ahead, I thought this was very honest of him. He listened to my specific concerns and addressed them concisely in the report. The survey itself was set out well and easy to read and understand- not full of jargon. it had a clear summary at the end. I was very reassured.

Caroline, Newport

The web site was quick and very easy to use and I used Edwards Milsom and Co. They provided a fantastic service. The surveyor was very helpful and happy to talk through all the findings in detail. The survey was very thorough and the quality of the report was outstanding. To top it all off, they were also very reasonably priced.

Matthew, Cardiff

Very good website! I chose Edwards Milsom & Co. Mr Scott Young FRICS has done my Building Survey report. It was quick, efficient and professional, helped me to make up my mind if it's good to buy this property and also gave much needed guidance how to fix and improve some things in the house. Would recommend this surveyor!

Kristina, Bridgend

Scott Young FRICS replied promptly. He was excellent, a very good report, very helpful and a good price. I will be using him again.

Trevor, Aberdare, Rhonnda Cynon Taff

The web site was easy to use and I used Edwards Milsom. They were prompt and efficient

Ian, Barry, Vale of Glamorgan

The web site was easy to use and I used Scott Young of Edwards Milsom & Co. Cardiff. He was very professional and gave a friendly service and advice.

Mary, Bridgend, Glamorgan

I followed up the quote from Scott Young at Edwards Milsom & Co. Speaking to Scott via the telephone gave the opportunity to discuss the nature of the survey and pricing. He undertook the survey as soon as was feasibly possible and I received the report the same day on the transfer of the fee. Communication with Scott and his secretary was excellent via email and telephone. He provided a detailed survey of the property for a home buyer and made the process very easy as distance meant I had not meet him face to face or new the company by reputation living out of their area. It’s not every day you need a survey undertaken but I was very impressed by the ease with which your website put me in contact and lucky the first proved just the ticket. An excellent experience all round.

Jen, Hengoed, Caerphilly

The website was clear and very easy to use and I used Edwards Milsom and Company. I contacted them and they were extremely helpful and courteous. They kept me informed throughout and once the survey had been arranged and completed the Report was emailed to me immediately and a hard copy arrived the next day. The Report was very thorough and easy to read. I spoke to the Surveyor Scott Young, who was very kind and easy to talk to giving me the confidence to proceed with my purchase. I was more than satisfied with the service and would recommend the company again.

Jen, Cardiff, South Glamorgan

"Thank you for your prompt and professional service. Your Report has not only given me peace of mind regarding the satisfactory condition of the structure, but I will keep it for future reference to make the house safer and less prone to condensation." Mrs P. Warwick ( March 2014) "Wow, that was quick! Great news." Mrs H. Leckwith, Cardiff (April 2014) "Thanks Scott – that's really helpful advice. This is why the survey is money well spent." Miss T.

Cardiff (April 2014)