Website Feedback: Great service provided by Giles, very professional and prompt and delivered to the timescales promised. Would definitely use Giles again if needed.

Structural Inspection, Knaresborough, G Soulsby - May 2024

 

 

 

 

 

Supplier Feedback: Giles was very responsive and helpful and managed to fit me at short notice. His communication was great throughout and I received the report the day after the inspection and it was very thorough. I would highly recommend.Website Feedback: Easy to navigate and use

Structural Inspection, Leeds, C Palmer - April 2024

 

 

 

 

 

Supplier Feedback: Mr Carter provided prompt and comprehensive advice on the repairs needed following localised subsidence resulting from a damaged drain. I would have no hesitation in recommending Giles Carter Consulting Limited for structural assessment and advice.Website Feedback:

Structural Inspection, York, - April 2024

 

 

 

 

 

Supplier Feedback: We were very pleased with the service Giles offered. He was very quick to respond to our initial inquiry, explained his initial thoughts which put our minds at ease during the visit and provided the detailed report on the same day. Would highly recommend to anyone else looking for advice.

Specific Structural Inspection (SSI), York, N Marksteiner - March 2024

 

 

 

 

 

Supplier Feedback: Excellent service, professional and fastWebsite Feedback: Effective

Structural Inspection, Leeds, T Bye - February 2024

 

 

 

 

 

Supplier Feedback: Honest and excellent feedback. Really easy to set up. Website Feedback: GoodStructural Inspection, Harrogate, O Naylor - December 2023

 

 

 

 

 

Supplier Feedback: We got a very prompt response to our initial enquiry. Giles provided a very thorough inspection and report. He took the time to explain and go through the issues and several options of how to go about sorting them out. An excellent service.Website Feedback:

Structural Inspection, Leeds, West Yorkshire, C Crosby - December 2023

 

 

 

 

 

Promptness of response :  I received an email promptly after my enquiry giving a telephone number to contact Mr Carter
Quality of service :  Mr Carter spoke to me in the phone and gave excellent advice regarding my property in a way that I could understand .
Value for money :  I would say that Giles Carter went over and above in answering my questions and giving me information without obligation .
Professionalism :  From start to finish I received a very professional service from Mr Carter . Would be happy to use his company again and can highly recommend.

Structural Inspection,Kingston upon Hull, D Marrino - November 2023

 

 

 

 

 

Supplier Feedback: Very efficient, arrived on time pleasant and helpful

Structural Inspection, Scarborough, D Sargeant - November 2023

 

 

 

 

 

Promptness of response :  Very promt response via phone and email and was very informative
Quality of service :  I couldn't have been happier with the service from Giles carter.
Value for money :  Really good price and was very fair in understanding what our bank would need and didn't see it as an opportunity to over charge us. Very pleased
Professionalism :  Very professional, kind and courteous.

Structural Inspection,Holgate, York, G Brown - October 2023

 

 

 

 

 

Supplier Feedback: I cannot recommend Giles enough, what a fantastic guy. He not only came to the property on short notice and on a weekend but once he found out our circumstances, he arranged it to be available the next day and had the report to us a day later. It's due to his speed and fantastic work we were finally able to complete on our property purchase, which has been a really stressful situation and Giles made the whole experience better. He kept me informed of his findings, was kind, friendly and professional and sent me a very detailed full report to send off to our mortgage provider. We will absolutely use Giles again in the future and recommend him to everyone. Thanks again Giles.Website Feedback: Good website, easy to use and quick responses.

Structural Inspection, York, G - October 2023

 

 

 

 

 

Promptness of response :  A quick response from Giles, who explained thoroughly whether the job one that he could complete.
Quality of service :  Giles provided a comprehensive report based on structural concerns along with an idea of costings, which was extremely helpful.
Value for money :  Although, I'm not sure exactly what the cost of a structural survey is as this is the only one I've sought... The price was fair compared to other quotes
Professionalism :  Giles was happy to discuss and explain in simple terms any finding that would be recorded in the report. He was happy to offer after report advice, if needed.

Structural Inspection,East Riding of Yorkshire, N Wright - September 2023

 

 

 

 

 

Supplier Feedback: I recently used Giles to conduct a structural survey of my property in Fulford after some feedback from a home buyers survey. He was excellent in every aspect - good communication, good service, a very thorough assessment and report, and was also very reasonably priced. I would highly recommend Giles and the services he provides.Website Feedback:

Structural Survey, Fulford, York, J Walsh - August 2023

 

 

 

 

 

Promptness of response :  Excellent responded to request promptly
Quality of service :  Thoroughly inspected the problem and advised me what the best course of action was
Value for money :  Cheaper than others but gave excellent service
Professionalism :  Very professional

Structural Inspection,Haxby, York, D Payton - August 2023

 

 

 

 

 

Website Feedback: Brilliant! I got a clear report of what i have to do and what not, everything explained in details. Suggestions and referrals were not missing as well. Amazing!

Structural Inspection, York, A Kapllanaj - August 2023

 

 

 

 

 

Professionalism :  Giles is knowledgeable easy to talk with and professional. We would use his services again in the future.

Structural Inspection,Yeddingham, North Yorks, J Askew - August 2023

 

 

 

 

 

Supplier Feedback: Giles provided a quick turnaround to our inspection request. The inspection was carried out to a very high standard, report clear, and communication was great. He was very personable and helpful through the process.

Structural Inspection, Hull, L Hunt - August 2023

 

 

 

 

 

Supplier Feedback: Giles emailed me as soon as I had been on the local surveys direct website. When he rang me he was extremely helpful and provided me with the information I needed and I was more than happy to engage him to undertake the required survey. He turned up as arranged and completed a thorough survey provided a verbal overview of his findings and a full report in writing the following day with recommendations. Communication was excellent throughout the process so more than happy to use gain if requires & recommend to others. Thank you Giles I really appreciate your assistanceWebsite Feedback: Clear and concise

Structural Inspection, York, A Jones - July 2023

 

 

 

 

 

Supplier Feedback: I called Giles Carter Consulting to request a structural survey but when explaining my issues to Giles he gave me professional advice that has saved me the cost of a survey and essentially cost him a sale. He was a breath of fresh air from all other companies I'd spoken with who were more than happy to book a survey and take my money. So a huge thank you for your advice and I'm more than happy to recommend such an honest company.

Structural Inspection, Leeds, West Yorkshire, D Dickson - May 2023

 

 

 

 

 

Supplier Feedback: We are very pleased with the service provided by Giles. He listened carefully to our concerns over a property. His experience of investigating cracks in properties inspired confidence. He was efficient in arranging a Specific Structural Survey and reporting his findings verbally and in writing. His report contains plenty of photos to illustrate his findings and contains practical recommendations. We would have no hesitation in recommending himWebsite Feedback: Easy to navigate website

Building Survey, York, North Yorkshire, - May 2023

 

 

 

 

 

Supplier Feedback: Giles did a very thorough job. He explained everything in an easy to understand way. I would certainly recommend his service to family & friendsWebsite Feedback: VERY EASY TO USE

Structural Calculations, Leeds, West Yorkshire, M Venables - April 2023

 

 

 

 

 

Supplier Feedback: Giles was excellent, great communication before during and after the inspection and he did a really thorough job.Website Feedback: Easy to use

Structural Inspection, Scarborough, - March 2023

 

 

 

 

 

Website Feedback: What a gem of a recommendation we found with Giles. From our initial contact to report production, Giles was professional, friendly, approachable and thorough. He took the time to understand exactly what we needed and ensured a real individualised service. His report was detailed and informative in an easy to read language with photos to aid understanding of his findings. He also took the time to call and talk through his findings. Giles is a super friendly guy and being a Yorkshireman he'll make sure you get value for money, which we did! I would hesitate Giles in a heartbeat! A fantastic service ,

Structural Inspection, Newland, Nr Selby , J Shaw - March 2023

 

 

 

 

 

Supplier Feedback: We got an excellent service that was prompt, friendly and very informative would definitely recommend.Website Feedback: Great website easy and convenient to use

Structural Inspection, Leeds, West Yorkshire, N Quarmby - March 2023

 

 

 

 

 

Supplier Feedback: Giles, listened to our request and delivered exactly that, and even went above and beyond by pointing out another issue that we had not noticed.Website Feedback: Perfect website to find a local engineer for our requirement.

Structural Inspection, York, D Leeming - March 2023

 

 

 

 

 

I liked Giles' website; it was simple and spoke to my concerns. Both my subsequent telephone contact and then his inspection visit reenforced my experience of him as an approachable, human but highly professional person. He is a clear communicator who is able to explain things to a lay person in a reassuring way. He was entirely reliable in delivering exactly what he promised in the timeframe agreed. Dealing with Giles was an extremely straightforward and positive experience.

Structural Inspection, Whitby, Y Lawrence - February 2023

 

 

 

 

 

Promptness of response :  Very quick reply and a very helpful service.

Structural Inspection,Kingston upon Hull, A Johnson - February 2023

 

 

 

 

 

Fast, proffesional service

Structural Inspection, Selby, R Munro - February 2023

 

 

 

 

 

Thankyou Giles for your prompt and professional assessment of my ongoing concerns about the stability and possible movement on my house. I feel happier now that you have explained what can happen to older properties, and can carry on, what seems to be a lifelong mission to maintain this old house. Thankyou.

Structural Inspection, 57 Albion Avenue, Acomb, York, North Yorkshire, S Fillingham - February 2023

 

 

 

 

 

Giles did a very thorough investigation of our structural problem. He had a very pleasant and professional manner. I would use his services again and recommend him.

Structural Inspection, Selby, C Rowntree - February 2023

 

 

 

 

 

Promptness of response :  We used Giles Carter for a full structural survey. He came back to me within a couple of hours of my initial enquiry.
Quality of service :  Giles Carter spoke with my husband prior to the survey and we provided some additional information and photos that we would like particular attention paid to. His report was so detailed and provided photos and full explanations
Professionalism :  First class, so pleased with the report and he had this back to us within 48 hours of the survey being done.

Structural Inspection, East Riding of Yorkshire, J Black - January 2023

 

 

 

 

 

Promptness of response :  Great customer care service. The survey was carried out within a week and the report issued on the same day. Mo
Quality of service :  Very knowledgeable and professional guy.
Value for money :  Excellent value for money
Professionalism :  Very professional

Conveyancing Selling, Beverley, J Eastwood - December 2022

 

 

 

 

 

Very professional service. Giles went out of his way to fit my survey into his extremely busy schedule with very little notice. He carried out a very thorough assessment and produced an extremely helpful report. I would definitely recommend Giles Carter Consulting.

Structural Survey, Scarborough, R.Nicholson - March 2022

 

 

 

 

 

Giles has conducted 3 surveys on properties for me over the last few months. Giles has been very helpful and patient with me. He has gone above and beyond what I expected and at a reasonable price. He is very reliable and I would not hesitate to use his services again.

Survey, North Lincolnshire, D.Hawker - February 2022

 

 

 

 

 

Excellent service, inspection of cracking carried out within a week of the enquiry. A thorough inspection was made of the floor cracks and testing for damp, the rest of the house visually inspected for signs of cracking. A thorough detailed report received same day by email, with advice on rectifying the problem. Very reassuring and pleasant to deal with. Would definitely recommend this company.

Inspection, Pickering, N.Harrison - February 2022

 

 

 

 

 

Giles called and a meeting was arranged within minutes which was amazing. When on site Giles knowledge was second to non and gave some very valuable advice on what was needed and unlike some he was honest and informed us that we didn't really need his services and pointed us in the right direction which was very much appreciated. I am very grateful and hopefully can work together in the furture on a project that we may require his services. He will be top of the list to call at the start of the next project. Thanks.

Structural Engineer, Scarborough, Phil. W - February 2022

 

 

 

 

 

Giles made a meticulous survey of my property and provided me with a detailed written report very quickly detailing his findings and the steps necessary to remedy the problems. He listened carefully to my concerns on arrival and spent time discussing his findings with me at the end of his survey. I recommend Giles Carter Consulting Ltd. Thank you.

Survey, Hull, Liz - February 2022

 

 

 

 

 

Prompt, Efficient, and would highly recommend.

Structural Engineering, Scarborough, J.Tapsell - February 2022

 

 

 

 

 

Structural Inspection, Doncaster, South Yorkshire, G Beaumont - February 2022

 

 

 

 

 

Absolutely 5* review. Communication excellent. Listened to my concerns. Have a clear summary. Would highly recommend

Structural Engineer, Garforth, J.Lankester - January 2022

 

 

 

 

 

Structural Inspection, Brough - Jon - December 2021

 

 

 

 

 

Survey completed in a timely manner. Report received promptly.

Structural Survey, Selby, D.Roberts - August 2020

 

 

 

 

 

Structural Engineer, Leeds, S.Martin - May 2020

 

 

 

 

 

Excellent. Prompt response, helpful and informative when on site, report delivered the same day!

Survey, Bradford, S.Adamson - May 2020

 

 

 

 

 

Very helpful and polite. Very quick response time and visit was done in a few days and report back few days after visit. Would use again and would highly recommend.

Structural Engineer, Batley, Samantha - May 2020

 

 

 

 

 

Giles was great, really helpful and provided a quick response to our request.

Survey, Brighouse, G.Mallinson - April 2020

 

 

 

 

 

Giles rang me the next day and came out in good time. Happy with with everything he did.

Surveyor, J.Winner - April 2020

 

 

 

 

 

Excellent, efficient service from Giles.

Structural Survey, Ripon, Trish - April 2020

 

 

 

 

 

Very good! Was really friendly on the phone. Changed appointments to suit the vendor. Very quick to provide the report (24 hours). Feedback from vendor is that Giles was lovely.

Structural Survey, Leeds, J.King - March 2020

 

 

 

 

 

Speedy response to reinspection of an area of an extension that had been surveyed a few years ago as we were having a major redocoration and just wanted check all was ok.Efficient reinspection confirmed all was right and tailored for what we needed to know.

Surveyor, Escrick, P.Wade - March 2020

 

 

 

 

 

Promptness of response :  Very satisfied with promptly of reply and speed of survey.
Quality of service :  Excellent, very helpful.

Structural Inspection, York, North Yorkshire, Carole - August 2019

 

 

 

 

 

Giles was very thorough, punctual and professional. A report was provided within 2 days and answered all of our questions. Giles was honest and did not try to provide extra services that weren't needed. I would definitely recommend him.

Structural Survey, Riccall, Darren. D - July 2019

 

 

 

 

 

Extremely happy with the engineer I went with - Giles was quick to respond and very efficient. Would definitely recommend him.

Subsidence Report, North Yorkshire, C.Cole - July 2019

 

 

 

 

 

Called Giles to get some advice and he was very helpful. I didn't end up needing his services but he was very kind and spent a good 10 minutes discussing possible outcomes with the issue I had verbally described to him. It was very helpful in putting my mind at ease and I was pleasantly surprised at how generous he was with his time, bearing in mind I had called to speculatively pick his brains. Had I needed a surveyor, based on this interaction I would have been more than happy to use him.

Surveyor, Hull, J.Dawson - June 2019

 

 

 

 

 

The website was very useful promptly supplying me with 3 contacts in the area. It's then easy to check more details about then on-line. It also gave tips on checking the credentials of anyone advertising which was also useful. An email was sent within a couple of hours from the query-great. Giles was really helpful providing clear advice that was reassuring and informative. He knows the local area well and is usually able to come out to see the property within days. I really appreciated the free advice over the phone- thank you.

Survey, York, North Yorkshire, Maggie - August 2018

 

 

 

 

 

Mr Carter was most helpful and carried out a thorough examination of my property.

Structural Inspection, York, North Yorkshire, R Farley - June 2018

 

 

 

 

 

Website Feedback: Website simple to use with clear instructions. Supplier Feedback: Excellent communication with myself, reasonable price for the work. Detailed report afterwards explaining how best to move forward with our issue. Definitely recommend

Structural Engineering, York, North Yorkshire, Joe - May 2018

 

 

 

 

 

Great advice over the phone, honest, even though it meant that they talked themselves out of a job. They would rather do that then take money off you for something that wasn't needed. Much appreciated their advice and help. They were also very friendly.

Structural Survey, Leeds, West Yorkshire, J.Alexander - April 2018

 

 

 

 

 

Promptness of response :  I got a call in minutes and received regular correspondence thereafter
Quality of service :  Did the survey as requested and tailored the report based on some specific queries I had
Professionalism :  I would have no hesitation in recommending Giles

Structural Inspection, Ulleskelf, North Yorkshire, Matt - April 2018

 

 

 

 

 

We were delighted with the swift response and the communication from this supplier. He provided us with a firm and true report which met with our needs. He was very accurate with his finished report and his price was competitive, a job well done, would recommend.

Structural Surveyor, Scarborough, K G Spencer - March 2018

 

 

 

 

 

Promptness of response :  I received a call from Giles shortly after using this site.
Quality of service :  All the relevant inspections were made with depth and consideration. The causes and resolutions were clearly explained.
Value for money :  After researching I considered the price of the survey reasonable.
Professionalism :  I was able to arrange a date for the survey that fit in with the bad weather.

Structural Inspection, Bradford - Mr ENYORI, March 2018

 

 

 

 

 

Very nice friendly surveyor is Giles, he came three days after ringing us and spent quite a time talking us through the process. He took a lot of photos, made notes e-mailed his report later the same day. Excellent service from a nice person.

Structural Survey, York, North Yorkshire, Keith - March 2018

 

 

 

 

 

Website Feedback: Pleased with ease of use and quotes were quick and straight-forward. Prior to a refurb wanted to get some specific advice regarding the structure before coming works. Giles phoned up straight away to discuss, a welcome change in the world of building contractors and missed appointments and unsent quotes. Arranged a time to suit myself, provided helpful advice and now have the backing to commence works now this is done. Sent a report promptly which was detailed providing details on minor works to do before refurb.

Specific Structural Inspection, Leeds, G.Carsley - March 2018

 

 

 

 

 

Structural Inspection, Huddersfield, Richard - March 2018

 

 

 

 

 

Promptness of response :  Highly recommended. Giles was very quick to respond and sent a report the same day he visited the property. His advice was of great help to us in understanding the nature of remedial work required, which resulted in us agreeing a reduction in the price of the property we are looking to purchase.

Structural Inspection, York, North Yorkshire, Sally - March 2018

 

 

 

 

 

Giles was extremely helpful, thorough and efficient when we contacted him about a structural survey we needed on a house we were in the process of buying. The turnaround time was excellent with the full report being sent over just two days after the survey was undertaken. Giles rang to explain in detail the defects he had found which was helpful and reassuring.

Structural Survey, Leeds, West Yorkshire, A.King - February 2018

 

 

 

 

 

Very professional job. Received completed Survey Report within 24 hours as promised on website profile, in fact within 12 hours. No negative issues throughout seething up job and doing the job. Would recommend.

Structural Survey, East Riding of Yorkshire, K. Burton - February 2018

 

 

 

 

 

Structural Inspection, York, North Yorkshire, Mobien - February 2018

 

 

 

 

 

I was really impressed with the service provided. Giles spoke to me at length by phone on the same day he visited the propert and the full detailed report arrived 11.30pm the same evening. It was clearly written, detailed and exactly what was needed to go back to the vendor.Structural Inspection, York, Emily - November 2017

 

 

 

 

 

Giles Carter was professional, polite and thorough. Extremely efficient viewing the property we wish to purchase within two days. Whilst carrying out the report a lot of preventative advice was given relating to potential issues which could arise in the future regarding trees and large shrubs near to property along with advice inside the property. A very detailed report was issued the very same evening with referenced photos. My wife and I would definitely recommend Giles and would not hesitate to use his services again.

Structural Engineers Report, Hessle, Stewart - June 2017

 

 

 

 

 

Structural Inspection, Wetherby, Simon - April 2017

 

 

 

 

 

Very responsive called within an hour of going on the website . Very professional approach. Discussed case next day and site visit organised within 24 hours . Report sent same day as site survey , following telephone briefing of the survey.

Structural Engineer, Pocklington, East Yorkshire, Mr Stocker - March 2017

 

 

 

 

 

From the companies recommended by the website we instructed Giles Carter Consulting to carry out our survey. Giles provided an excellent service, we definitely made the right choice. Communication was fantastic throughout the whole process, Giles discussed all of our concerns prior to inspection and carried out a thorough inspection answering all of our questions as well as thoroughly investigating any other possible causes for concern. After inspection we received a telephone call from Giles to discuss and within 24 hours a thorough written report. We are very happy with the service provided and would definitely recommend Giles Carter Consulting.

Structural Inspection, Barton upon Humber, Mrs Rowley, March 2017

 

 

 

 

 

Excellent service; very knowledgable

Structural Survey, Selby, Gemma - March 2017

 

 

 

 

 

Promptness of response :  He was very helpful in rearranging the appointment so that my builder could be present.
Quality of service :  Excellent service.
Value for money :  Provided advice outside of the task we had requested from him.
Professionalism :  Very pleasant person, arrived on time and produced the report quickly and efficiently. Would definitely recommend.

Structural Inspection, Thirsk, North Yorkshire,Pauline - February 2017

 

 

 

 

 

The website was simple to use and very intuitive Giles provided a first class service. He rang within 30 minutes of placing the enquiry on the website and agreed an appointment time. The report that was provided was informative, detailed and very thorough. While it didn't contain the best of news, (not Giles' fault) it is detailed enough that I will be able to instruct a builder and have confidence that the job will get completed to requirement

Building Survey, Rishworth, Greg - February 2017

 

 

 

 

 

Structural Inspection, Bradford, Darren - February 2017

 

 

 

 

 

Website Feedback: Good easy to use website Giles called the morning after I had posted on the website, and over a phone call he provided me with his time to provide his expert opinion on the queries I had raised in relation to land searches on a property that we are looking to purchase. Giles was quick to use the internet to look up various bits of information that he shared with me, and although he was willing to visit the property immediately, his professional opinion provided me with the details I needed without the need for a call out - I must point out that this was Giles' recommendation, not ours. Overall an excellent service.

Subsidence Report, Selby, North Yorkshire - Mr Richardson - February 2017

 

 

 

 

 

Website Feedback: After having entered a few personal contact details and my requirements regarding a structural survey to a private property, I was quickly supplied with several local contacts with details of qualifications, locations, prices etc. I was contacted by two suitable contacts in the first hour or so, who discussed my issues and details of the service they provide. Both were prompt and obliging. This gave me confidence in proceeding with either responder, and this has now been achieved in a short time scale. Supplier Feedback: After a discussion by phone and a follow up e-mail from Mr Carter, I decided he was the best person for my requirements. The cost was clearly stated and agreed beforehand. Mr Carter was available on a suitable day for us and turned up very promptly to time. He was polite and courteous and carried out the inspection to our satisfaction. He also spent time to explain the situation to us and suggested the best course of action. We received his report the following day, which is exceptionally quick. I am pleased with the outcome, and I can contact Mr Carter for further advice where needed. Giles was efficient, pleasant and helpful.

Structural Survey, York, North Yorkshire, Alison - February 2017

 

 

 

 

 

Website Feedback: The website was quick & easy to use & I was able to complete the form & received the results promptly too. Supplier Used: Giles Carter Consulting Ltd Supplier Feedback: Giles was very thorough in his assessment of the issue at our property. I received thorough communication in regards to his visit & I was very pleased with his inspection. He was polite, friendly & professional also.

Structural Engineers. Lucy, York. February 2017.

 

 

 

 

 

Website Feedback: Simple to use, gave me a good choice of suppliers. Supplier Used: GCConsulting Supplier Feedback: Very responsive - had received an email and voicemail within minutes of submitting my query. Subsequent service was excellent. The survey was undertaken and report written in a short space of time which helped with my property transaction. Also provided useful recommendations on suitable local suppliers to undertake other work.

Structural Survey. James, Market Weighton. February 2017.

 

 

 

 

 

Website Feedback: Great for putting me in touch with the right people to sort out my problem. Supplier Used: Giles Carter Supplier Feedback: Very professional and answered all the questions I needed to know about the problem I had. Will use again if any more issues arise.

Structural Engineers. Graham, Beverley. February 2017.