Promptness of response :  I received a call follow up call from Trevor after I got distracted by other events. So I appreciated the call very much.
Quality of service :  Trevor immediately understood the problem I was trying to describe and gave me great advice as to what next steps I should take.
Value for money :  The advise I received was invaluable. I'm glad I reached out to Trevor Derby Associates.
Professionalism :  Trevor was very knowledgeable, courteous, polite and professional. If needed I would definitely employ the services of Trevor Derby Associates in the future.

Structural Inspection, Basildon - S Hylton - August 2022

 

 

 

 

 

Structural Inspection, Southend-on-Sea - E Rooney - July 2022

 

 

 

 

 

Structural Inspection, Essex - A Stuckey - November 2021

 

 

 

 

 

Structural Inspection, Ipswich, Suffolk, M. Bradshaw - August 2021

 

 

 

 

 

Promptness of response :  Returned my call within the hour. Very impressed
Quality of service :  Answered my questions very professionally
Value for money :  Did not have to use his services at present but if need be I will definitely commission him for any further work
Professionalism : 

Structural Inspection, Basildon, Essex, A Short - June 2021

 

 

 

 

 

Promptness of response :  Discussed in some detail my query on my initial telephone call, and visit to review arranged for quite soon after
Quality of service :  Review and advice on the particular problem with my property was only asked for, not a full survey / inspection, but in addition to verbal advice given at time of visit, a written report with photographs also followed.
Value for money :  As for Quality of Service
Professionalism :  Very knowledgeable and helpful

Structural Inspection, Frinton-on-sea, Essex, D Couldridge - December 2020

 

 

 

 

 

Promptness of response :  A quick response to my enquiry.
Quality of service :  Very pleased with the work and the quick turn around.
Value for money :  A fair price for the work.
Professionalism :  Good communication, which is important in these issues.

Structural Calculations, Rochford, Essex, P Bean - November 2020

 

 

 

 

 

Promptness of response :  Phoned me the same day to talk through and understood my needs.
Quality of service :  Provided a first class, expert service
Value for money :  Happy with the costs which were good value for money
Professionalism :  Very professional, expert service. Can thoroughly recommend.

Structural Inspection, Chelmsford, Essex, P Lampshire - August 2020

 

 

 

 

 

Promptness of response :  Trevor came back very quickly and explained everything that he needed to do.
Quality of service :  Trevor came on the day he promised but as yet he has not provided his written report.
Value for money : 
Professionalism :  However, I am still waiting for the report so this has affected my view.

Structural Inspection, Southend-on-Sea, Essex, R Verrinder - June 2020

 

 

 

 

 

Promptness of response :  Within 2 days Trevor attended the property and conducted the inspection
Quality of service :  Good quality report
Value for money :  Reasonable rates

Structural Inspection. M Pratchett, Harwich, April 2020.

 

 

 

 

 

Architectural Design (Medium projects). J Fitch, Halstead, February 2020.

 

 

 

 

 

Promptness of response :  I was able to arrange an appointment within days of making contact with Mr Derby.
Quality of service :  He provided me with an extremely comprehensive, in-depth report which was both helpful and informative and, at the time of his visit to the property, was able to advise me on the way forward when submitting planning applications for alterations I wish to make.
Value for money :  I believe the survey was well priced and provided me with exactly what I required.
Professionalism :  Mr Derby was entirely professional. He conducted an extremely thorough survey of the property and spent considerable time addressing possible snags and solutions. My questions and concerns were fully answered.

Structural Inspection. A Smith, Manningtree, December 2019.

 

 

 

 

 

Promptness of response :  Mr Derby responded promptly to my initial enquiry and was very knowledgable and informative.
Value for money :  I was not able to make cost comparisons, as Mr Derby was the only person who I dealt with.

Structural Inspection, Rayleigh, Adele - December 2019

 

 

 

 

 

Promptness of response :  Trevor rang the same day I made the enquiry he was very knowledgeable about my area of enquiry and his advice was very useful. We used his services and were very happy.

Structural Inspection, Leigh on Sea, Essex, K Holliday - August 2019

 

 

 

 

 

Promptness of response :  Mr Derby called back the day after I left a message
Quality of service :  Mr Derby listened to my query and responded in a very professional, understanding manner.
Value for money :  In this instance, Mr Derby did not make a charge. Very refreshing.

Structural Inspection, Out Westgate, Malcolm - June 2019

 

 

 

 

 

Promptness of response :  Excellent prompt response.
Quality of service :  Valuable advise and information given.

Structural Inspection. C Allen, Rayleigh, June 2019.

 

 

 

 

 

Promptness of response :  very easy to talk to.
Quality of service :  prompt to deal with.
Value for money :  valuable comments, & extremely knowledgeable.
Professionalism :  I knew from the offset Mr Trevor Derby was the man for the job.

Structural Inspection, Harwich, Jack - February 2019

 

 

 

 

 

Promptness of response :  Great service very professional no problems very knowledgeable gentleman would use again if needed.
Quality of service :  Got the job done swiftly and within my allocated timescale
Value for money :  Was competitive and the only one to get back to me
Professionalism :  Very professional service

Structural Inspection, Colchester, Essex, M Bonnier - January 2019

 

 

 

 

 

Promptness of response :  Trvevor called me straight away to discuss my needs. I will definitely be in touch when I require his services

Structural Inspection Essex - Mr Kent , Jan 2019

 

 

 

 

 

Promptness of response :  Although i was a little premature in my need for a structural engineer. Trevor Derby Associates were very helpful and gave me the information i need to proceed with my project and when i get to the stage of needing a structural engineer i will definitely be making contact with them.

Structural Inspection. L Meates, Chelmsford, November 2018.

 

 

 

 

 

Structural Calculations BRAINTREE - Mr Levett, Aug 2018

 

 

 

 

 

Promptness of response :  Made an enquiry
Quality of service :  Mr Derby did my house survey and although his report was very well presented and very clear, it took a long time to get it.

Architectural Design (Medium projects), Witham, Essex, Valerie - April 2018

 

 

 

 

 

Promptness of response :  Trevor was the only person to respond
Quality of service :  Trevor has been helpful and knowledgable but has been very slow to respond; I have to keep chasing him and he rarely comes back when he promises to.
Value for money :  His initial price seemed reasonable but this has not been quantified so not entirely sure yet.
Professionalism :  Professional, knowlegable and helpful but not great at responding.

Structural Inspection, Colchester, Essex, Mr Doouss - March 2017

 

 

 

 

 

Promptness of response :  1st timer at this & am very pleased. Very good service, professional. Full structural report arrived within the timescales outlined. Would definitely recommend.

Structural Inspection, Colchester, Essex, George - July 2016

 

 

 

 

 

Promptness of response : 
Quality of service : 
Value for money : 
Professionalism : 

Structural Inspection. John, Frinton-on-Sea. March 2016.

 

 

 

 

 

Promptness of response :  Prompt response to my enquiry.

Structural Inspection. Gayle. Colchester, Essex. September 2015