The web site was extremely quick and gave a broad range of Surveyors at different price options. I used Melanie Lane-Fox The work has been carried out, it was extremely efficient and fast with lots of very useful information all presented in a very understandable format. N. Moore We have had the pleasure of using Melanie on three occasions. She is extremely reliable and very professional. She explained the process and timescales and adhered to them. Her reports are concise and very detailed and include a wide array of photographs to explain the report. In addition we met with Melanie immediately after each survey to ensure we had an immediate understanding of the survey outcomes together with the photographs as described. I would have no hesitation in personally recommending her or to use her services again in the future. She is simply a commensurate professional. If in doubt please approach me or my wife Sue Hill directly. Julian Worker (contact details can be supplied) The website worked well. I followed up with The Survey Company, Melanie Lane-Fox and am VERY SATISFIED with the work carried out. We found Melanie very helpful and open to questions and requests about the property. Happy to recommend her to others. J Wild The website is very efficient and customer friendly. I followed up with Melanie Lane Fox from The Survey Company. A very comprehensive and quick turn around. Contact was extremely efficient which allowed me to stay updated at all times. A very helpful company. Highly recommended. L Whitehead We chose Melanie from the Survey Company, mainly for her very positive and timely response to the initial query. She was excellent at responding to our enquiries and has kept in regular contact to inform us of progress in the matter. Maggie I thought the survey was very clear, and has been a great help so far. The whole service was prompt, efficient and the turn-around from booking to completion of the report was quicker than I expected. I especially appreciated the brief summary of main findings prior to the report's completion which I found very helpful as a quick overview that I could investigate whilst waiting for the finalised report. You communication throughout was also very prompt and clear which was appreciated. All in all a really good service and certainly worth the money paid for peace of mind. All the best, Matt I would highly recommend Melanie Lane-Fox. I met Melanie on site and the survey was carried out very professionally and my report was turned around very quickly. The report was very detailed and professionally produced, containing lots of pictures of both the inside and outside of the property. Melanie is extremely helpful, knowledgeable and efficient. All my queries have been dealt with promptly and informatively. Melanie has exceeded my expectations an excellent service all round. Thank you. Natasha Dear Melanie, Acknowledge receipt of report with thanks for your âsuper' service â now for hours and hours of riveting reading! Best wishes David & Christine Thanks Melanie, We do appreciate the detail that you go into and the time that this must take - it was one of the reasons that we decided to undertake our survey with you in the first place. Thank you for getting back to us so quickly. To be honest, we have been taken by surprise at how quickly the process has progressed ! Many thanks, S Elton-Wall Dear Melanie, I would like to thank you for the building survey you completed for 16 Homedale. Once again, I found it invaluable for pointing out possible problems with the purchase. It will also be useful in negotiating subsequent work to the property. I found it informative and easy to read and it has certainly given me more confidence in dealing with the transaction. With best wishes, J Reid Hi Melanie, Thank you very much for sending the survey report, its great and you have put a lot of effort into it. After we had our initial meeting was able to negotiate the price down to £459k so a reduction of £11k. Thank you Kind Regards Stephen Wow Extensive reporting. This is great. Thanks so much. H Warneryd Dear Ms Lane-Fox, I would like to thank you for your sincere, enthusiastic, and professional attitude that you made me feel yesterday when I spoke to you on the phone. I felt that you are going to do your best to give us the best service. It was that feeling that has helped to make this decision especially that we had received more than ten replies to the survey enquiry. Thank you again Dr Bayan Sbano Thanks a lot Melanie for the detailed survey at such short notice. We will of course continue to do business with you in the future as well as recommend your services. Many thanks, Jamie. Hi Melanie, Thanks for producing such an exhaustive survey for us - it has been very helpful. Much appreciated, Derek Dear Melanie, Thank you for the report, Good job done; if we have any questions we will let you know. Many thanks, Alan, Hi Melanie, Thank you very much for your email. It looks like you do a very thorough survey and come highly recommended. Many thanks! Tim Dear Melanie, Thank you for your e mail and quotation for a buildings survey inspection. It looked very thorough, and helpful for the average person who may not be particularly knowledgeable about such things (i.e- me!). I found very useful your pricing example for the chimney repair - and the photographs looked extensive and made things clearer. It is also comforting to know you are fully qualified with RICS. Regards T. Idnani Dear Miss Lane-Fox, After reading your extensive report I must congratulate you for having done an excellent job professionally. Thank you and I will definitely recommend your services highly. With best wishes, KK Dear Melanie, Thanks again for the prompt arrangement of your inspection. We do appreciate it and we will recommend your service to few friends who are in the process of moving home. Claudia Some companies where very switched on and responded immediately. I did use the services of Melanie Lane Fox. The work has been carried out and was very satisfactory. Great back up when needed. Melanie was very professional. Even contacted me during her holidays. D Morgan Dear Melanie, Thank you very much for getting this report out to me so quickly, I really do appreciate it. Many thanks, Charleen Hi Melanie, Thank you for doing this, and getting the report done so quickly. Great service. Many thanks, James Dear Ms Lane-Fox: Thank you so much for all your help with my survey, you are really attentive and helpful. Nuria Hello Melanie Once again thank you so much for a very prompt and efficient service I shall be highly recommending you! Regards, W Robertson Hi Melanie, Thanks for your prompt reply and a very informative one too! Seriously, really appreciate the extra info as I have been puzzled as to which survey I needed. I am now pretty much decided that I shall go for the Building Survey report due to its age and construction (70s) Dear Melanie .... I forgot to thank you for all the hard work you put into this and helped us to buy this flat. Your report was great, even if I was a first time buyer, I could tell the quality of your work. Anyways, I am sure when I buy the house next time, I have no doubt I will be in touch with you. Serena & Ming Dear Melanie I have to say that your Sample Building Survey is incredible, superbly presented and amazingly indepth (I love it). ... your surveys read so well. A Sample Hi Melanie I would just like to thank you again for the Survey you carried out for me, I was very impressed with the level of detail you went into and clarity of information so wouldnt hesitate to recommend you as well as instruct you again in the future should the need arise. Thanks again Lucy Hello Melanie, Thanks so much for this. I see you sent it at nearly 1am this morning, we appreciate this immensely! Many thanks once again. Simon Hi Melanie Thanks for your quick service, is just what I needed, I promise that I will recommend to whoever need a survey, and will get in touch again as I think I will be starting a developing company hopefully with this one as a first. Thanks again Regards Besnick Dear Melanie, Thank you for your email. I have had various emails from different surveyors but I really like the look of your sample report and I find it helpful that we would be able to reach you on your mobile should we have any questions. Kind regards, M Rohman Thank you very much Melanie. The reason I decided to choose your company was because I found you sound very considerate and flexible in accommodating client's request. Y Shi Hi Melanie, thanks for your effort/email, am a great fan of people "going the extra mile"
P Dawson