Promptness of response :  Responded quickly, turned up on time
Quality of service :  Explained in detail the process and advised on what the survey would contain
Value for money :  Very good value for money
Professionalism :  Very professional service

Building Surveys,Fradley, Staffordshire, A Lockwood - November 2023

 

 

 

 

 

Promptness of response :  Called a couple of hours after the enquiry, very efficient.
Quality of service :  The surveyor knows about the local area and called a couple of times to explain what to expect and answered some questions. However, from the inspection until providing the report, it takes too long (more than 2 weeks now still no report received...)
Value for money :  Generally price is very competitive. However, if you are in a hurry, perhaps spend a bit more to get report quickly.
Professionalism :  Overall quite professional but not very efficient.

Architectural Design- Extension (2 or more storeys) Four Oaks, Birmingham J Yang - December 2021

 

 

 

 

 

Promptness of response :  Verbal report after survey,still waiting for paper copy after a week.

Homebuyer Survey, Boston, Lincs, R Thornton - September 2021

 

 

 

 

 

Promptness of response :  Good service

Building Surveys, Sutton Coldfield, Manoj - September 2020

 

 

 

 

 

Building Surveys, Tamworth, Staffordshire, S Humphries - January 2020

 

 

 

 

 

Promptness of response :  Initial response was quick but waiting for the valuation report is a very slow process. Still waiting. However, we did receive a phone call to explain that something unconnected urgent had arisen and ours had to be delayed.
Quality of service :  Don't know yet

Homebuyer Survey, Sutton Coldfield, Mrs B Walmsley - September 2019

 

 

 

 

 

Homebuyer Survey, Walsall, Barbara - April 2018

 

 

 

 

 

Promptness of response :  Excellent! Can't praise this company enough. Everything was exactly as they said it would be. I received a very detailed phone call prior to the report. I would highly recommend them.
Value for money :  They were very competitive.
Professionalism :  He was very professional, but friendly and asked if I had any questions , he didn't rush the phone call and was patient speaking to someone with no knowledge of buildings etc.,

Homebuyer Survey, Tamworth, Lynne 2017

 

 

 

 

 

Report took far longer to be provided than had been advised. Required prompting to obtain the report - whilst a small refund was given by the surveyor for the delay, a follow up request for recommendations of suitable contractors to examine elements within the report remains outstanding.

Building Surveys, Atherstone, Mr Rimmer - July 2017.

 

 

 

 

 

Homebuyer Survey, Birmingham, James - March 2017

 

 

 

 

 

Promptness of response :  Very good service throughout, just awaiting the report.
Quality of service :  So far, so good

Homebuyer Survey, Oldbury, Paul -September 2016

 

 

 

 

 

Promptness of response :  Most expeditious
Quality of service :  Sterling quality of service and highly professional
Value for money :  Excellent value for money and most expeditious
Professionalism :  Utmost professionalism

Building Surveys. Ruby. Birmingham, West Midlands. July 2015

 

 

 

 

 

Homebuyer Survey. Many thanks. Jim. Hinckley, Leicestershire. June 2015

 

 

 

 

 

Professionalism :  So far all dealings been very professional and helpful

Homebuyer Survey. Sheryl. Lichfield, Staffordshire. June 2015

 

 

 

 

 

Professionalism :  Richard James has been excellent and I would use this company again

Homebuyer Survey. Lynn. Ashby-de-la-Zouch, Leicestershire. April 2015

 

 

 

 

 

Homebuyer Survey. Many thanks. Paul, Hinckley

 

 

 

 

 

Promptness of response :  Prompt and courteous service. Good value for money

Building Surveys. I.K. Burton on Trent