Promptness of response :  Very speedy response.
Quality of service :  Cannot fault the service provided.
Value for money :  Difficult to assess this - by today's standards, the fee charged for the task in hand seems reasonable.
Professionalism :  Supplier was exemplary in his conduct. Everything was explained clearly and his manner was very friendly. Most efficient process.

Energy Performance Certificates (EPC)Rowden, Chippenham, Mr L.J.Perkins - May 2023

 

 

 

 

 

Promptness of response :  He is coming to do an EPC for heat pump grant on Tuesday, so can tell you mor next week

Energy Performance Certificates (EPC) Easterton, Wiltshire, A Blagbrough - February 2023

 

 

 

 

 

Energy Performance Certificates (EPC) Wiltshire, D Perry - October 2022

 

 

 

 

 

Quality of service :  Efficient professional and friendly.

Energy Performance Certificates (EPC), Chippenham - E Tolley - June 2022

 

 

 

 

 

Promptness of response :  He did as we needed.

Energy Performance Certificates (EPC), Corsham, Wiltshire - Wakeman - September 2021

 

 

 

 

 

Energy Performance Certificates (EPC), Swindon, Wiltshire, W Moore - May 2021

 

 

 

 

 

Promptness of response :  Although my property is not strictly in the area covered by Hider Property Services, Carlene Field was very flexible and endeavoured to assist me in getting an EPC assessment done in a short space of time which was very much appreciated!
Quality of service :  Very professional and no nonsense approach - just the way I like it!! :-)
Value for money :  Thankfully this is only a 10 year assessment so value for money works out at £6 per year!!
Professionalism :  Very quick and straight forward approach. Will definitely look to use this company again for all my EPC needs and in fact have done so already on another investment property I have which needed a new EPC Report

Energy Performance Certificates (EPC) Chippenham, Paul - March 2021

 

 

 

 

 

Energy Performance Certificates (EPC) Swindon, C Phillippo - March 2021

 

 

 

 

 

Energy Performance Certificates (EPC), Melksham, Wiltshire, B Cador - February 2021

 

 

 

 

 

Promptness of response :  Fast and friendly response and survey. Recommended!

Energy Performance Certificates (EPC), Swindon, Wilts, G. Mcgeach Wed, - February 2021

 

 

 

 

 

Promptness of response :  He contacted me immediately, very impressed
Quality of service :  He provided the report when he said he would
Value for money :  He did not overcharge for the work undertaken
Professionalism :  I was very happy to have contacted him

Energy Performance Certificates (EPC), Chippenham, Wiltshire, H Cobb - December 2020

 

 

 

 

 

Promptness of response :  I have not yet contacted Hider Property Services but intend to early part of next year.

Energy Performance Certificates (EPC), Melksham, Wiltshire, M Davies - December 2020

 

 

 

 

 

Promptness of response :  I had contact from Nicholas at Hider Property Services very soon after my enquiry, gave him a call and made an appointment for a visit only a few days later.
Quality of service :  His communication was very good and he turned up on time on the day of appointment to carry out the work.
Value for money :  Very pleased with the service and the price.

Energy Performance Certificates (EPC), Swindon, G Yeates - December 2020

 

 

 

 

 

Quality of service :  I still do not have the certificate.

Energy Performance Certificates (EPC), Chippenham, Wiltshire, M Prentice - October 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Barnstaple, Devon, C Protopapas - October 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Chippenham, Wiltshire, D Sutton - October 2020

 

 

 

 

 

Promptness of response :  Call answered and epc organised within minutes
Quality of service :  Nick arrived very promptly and carried out the survey (epc) accordingly to covid awareness guidelines
Value for money :  Worth every penny
Professionalism :  Epc was available within 24 hours

Energy Performance Certificates (EPC), Swindon, M Bradley - September 2020

 

 

 

 

 

Promptness of response :  Had to cancel due to software problems which wasn't his fault. Booked another appointment in straight away and was prompt.
Quality of service :  Was fast and efficient. Friendly and easy to talk to .
Value for money :  £50 and no VAT is a bargain.
Professionalism :  I assumed a mask would be worn. Hand sanitiser available on entrance but he may have just not seen it. Later I told myself I should've asked him to sanitise his hands.

Energy Performance Certificates (EPC), Swindon, P Petulia - August 2020

 

 

 

 

 

Promptness of response :  About 30 seconds after I pressed the button
Quality of service :  Very quick and efficient

Energy Performance Certificates (EPC), Swindon, Wiltshire, Helen - August 2020

 

 

 

 

 

Promptness of response :  Made contact within minutes, friendly and professional, made an appointment straight away and arrived when agreed.
Quality of service :  I had my EPC certificate within 24 hours. would recommend 100%
Value for money :  Excellent price for an excellent service.
Professionalism :  Very professional.

Energy Performance Certificates (EPC), Swindon, D Porter - August 2020

 

 

 

 

 

Professionalism :  Excellent service. Thoroughly recommend.

Energy Performance Certificates (EPC), Swindon, P Brunnen - July 2020

 

 

 

 

 

Promptness of response :  Excellent response , an email came through within a half hour enquiry
Quality of service :  Was pleased with their response
Value for money :  Price agreed
Professionalism :  Very professional and courteous service

Energy Performance Certificates (EPC). Karin G, Swindon, April 2020.

 

 

 

 

 

Energy Performance Certificates (EPC), Melksham, Wiltshire, N Little - April 2020

 

 

 

 

 

Quality of service :  It took a little while to get organised , not the contractors fault.

Energy Performance Certificates (EPC), Chippenham, P Rayner - March 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Swindon,N Ryan - February 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Lyneham, Wiltshire, S Perkes - February 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Pewsham, Sara - September 2019

 

 

 

 

 

Promptness of response :  Same day response, very professional and helpful.
Value for money :  Half the cost of the quote given to me by my estate agents, very good value for money.

Energy Performance Certificates (EPC, Swindon, Carrie - August 2019

 

 

 

 

 

Energy Performance Certificates (EPC). G Newton, Melksham, June 2019.

 

 

 

 

 

Promptness of response :  first class service.

Energy Performance Certificates (EPC). A Wardell, Westbury, April 2019.

 

 

 

 

 

Energy Performance Certificates (EPC), Bristol, Philippa - September 2018

 

 

 

 

 

Promptness of response :  very prompt
Quality of service :  brilliant
Value for money :  happy with cost
Professionalism :  very professional. friendly and helpful, recommend Nicholas.

Energy Performance Certificates (EPC), Bristol - Ms MARQUICK, Apr 2018

 

 

 

 

 

Energy Performance Certificates (EPC), Bristol, Charles - May 2018

 

 

 

 

 

Promptness of response :  Nick contacted me within an hour and set up the appointment - he also arranged to do an EPC on my daughters house following mine.
Quality of service :  Excellent - Explained the whole procedure and discussed everything in detail
Value for money :  Very reasonable price
Professionalism :  Efficient and thorough

Energy Performance Certificates (EPC), Stoke Gifford, Valerie - May 2018

 

 

 

 

 

Promptness of response :  Good service, easy, no fuss.

Energy Performance Certificates (EPC), Bristol - Ms Chambers, Feb 2018

 

 

 

 

 

Promptness of response :  Made contact on the same night
Quality of service :  Arranged a time convenient to us all

Energy Performance Certificates (EPC), Bristol - Mr Youlden, Feb 2018

 

 

 

 

 

Energy Performance Certificates (EPC), Bradley Stoke, Jan - October 2017

 

 

 

 

 

Energy Performance Certificates (EPC), Devizes, Wiltshire, Jayne - August 2017

 

 

 

 

 

Energy Performance Certificates (EPC), Bristol, Kasia - August 2017

 

 

 

 

 

Promptness of response :  A very nice person glad I chose him

Energy Performance Certificates (EPC), Bristol, S Dursley - August 2016

 

 

 

 

 

Promptness of response :  The supplier contacted me within 5 minutes of me searching, and being advised of a list of 4 potential surveyors - was completely taken aback at how quick the response was - closely followed by one of the others
Quality of service :  Couldn't agree more - he was able to come round that afternoon on the way to another client - very impressed and couldn't argue with the service
Value for money :  Very happy with this supplier - couldn't be more pleasant or helpful
Professionalism :  Very professional and very pleasant - strongly recommend this supplier

Energy Performance Certificates (EPC), Devizes, Siobhan - January 2016

 

 

 

 

 

Promptness of response :  Responded to my request for E.P.C. In super quick time, however, a little late on arrival due to traffic. Not a big problem though.

Energy Performance Certificates (EPC), Bristol, Robert - January 2016

 

 

 

 

 

Energy Performance Certificates (EPC), Bristol, Anne - January 2016

 

 

 

 

 

Energy Performance Certificates (EPC). Many thanks. Nicola. Bristol. September 2015

 

 

 

 

 

Professionalism :  Excellent. Prompt, polite and efficient

Energy Performance Certificates (EPC). Sally. Bath. Somerset. August 2015

Very efficient, polite and I was amazed at the speed with which Nick provided my report. I would highly recommend him.

Energy Performance Certificate. Caroline. Trowbridge, Wiltshire. August 2015

 

 

 

 

 

Promptness of response :  Response within minutes of submitting my request.
Quality of service :  Good, friendly service.
Value for money :  Cheaper than most others for this service.

Energy Performance Certificates (EPC). David. Corsham, Wiltshire. June 2015

 

 

 

 

 

Promptness of response :  contacted me immediately after my enquiry.
Quality of service :  charged half the price my grabbing estate agent wanted.
Value for money :  excellent value for money,and my EPC report was avaliable the same day.
Professionalism :  completely professional.

Energy Performance Certificates (EPC). Gillian. Bristol, South Gloucestershire. June 2015

 

 

 

 

 

Promptness of response :  Immediate response
Professionalism :  Would recommend - very pleased with service.

Energy Performance Certificates (EPC). Janet. Swindon, Wiltshire. May 2015

 

 

 

 

 

Promptness of response :  Called back within the hour.
Quality of service :  Completed survey same day.
Value for money :  Reasonably priced.
Professionalism :  Professional and polite.

Energy Performance Certificates (EPC). Nollis. Swindon, Wiltshire. April 2015

 

 

 

 

 

Professionalism :  Very quick response to my enquiry and the EPC was complete and emailled to me within hours of the survey. I would recommend Hider Property Services to others.

Energy Performance Certificates (EPC). Rebecca, Swindon

 

 

 

 

 

Energy Performance Certificates (EPC). Many thanks, M. B., Melksham, Wiltshire

 

 

 

 

 

Promptness of response :  Within minutes of my enquiry I received a call
Quality of service :  Excellent in every respect
Value for money :  I wouldn't do it for that price!
Professionalism :  Very helpful and informative

Energy Performance Certificates (EPC). Peter, Devizes

 

 

 

 

 

Promptness of response :  Polite and prompt and undertook the work within 24 hours
Quality of service :  Provided the report as agreed and it was available to download in draft format prior to the payment being made.

Energy Performance Certificates (EPC) Gareth, Chippenham

 

 

 

 

 

Professionalism :  Excellent service highly recommended

Energy Performance Certificates (EPC). Jane, Yate, Bristol

We received two responses either of which would have been fit for purpose. Both were almost half the price being charged by the estate agents. I chose Nick Hider. Excellent prompt service and good value for money. Would strongly recommend and use again if necessary.

Steve, Bath

Nicholas Hider was great. He was friendly, did a great job and gave good advice too! He was straight on the phoneto book to come and see me, before anyone else!

Alison, Swindon, Wiltshire

The website worked perfectly and we placed an order with Hider Property Services. Work was carried out promptly and satisfactorily - very impressed with the service. If I hadn't found your website I would have spent twice as much using the estate agent's recommendation!

Rebecca, Bristol

The web site worked a treat, easy to navigate and excellent recommended Agents, I used Nicholas Hider. He gave an instant call back, first class service and he took the time to explain the process, I am happy to recommend him.

Michael, Swindon, Wiltshire

The web site is such a good idea, it will be my go-to site from now on. I used Richard Hider who was excellent, immediate response to website request and efficient fulfilment of the job.

Joanna, Bath, Somerset

I found the website straightforward to use. I chose Nick Hider: very quick response, work satisfactory.

Magda, Yate, South Gloucestershire

I used Hider Property Services, the survey was carried out professionally and thoroughly. I was very pleased with the service they provided.

Christine, Swindon, Wiltshire

I was perfectly happy with the service provided by Nicholas Hider. Very efficient and did the job when I wanted it done and showed me how to access the epc on the web, demonstrating that it was there before asking for his payment.

John, Bristol

A good easy to use site that found me just what I was looking for. The service and coms. from the person the site located for me was excellent – Nick Hider of Hider Property Services. Could not have asked for any more from this supplier he followed up the search within an hour. The service he gave was excellent. Thanks Nick.

Richard, Yeovil

The website was great, easy to use. I chose Nicholas Hider of Hider Property Services. Excellent communication. Making an appointment was swift and fitted in with us. Completed EPC quickly and efficiently. Certificate received that same day. Excellent.

P W P, Melksham

The website was very clear and easy to use. I followed up with Nicholas Hider. Very impressed. I had a call from him after I'd looked at the site, because he has notifications sent to his phone. I had already decided on him before he phoned, so as he rang it just made things much quicker. He booked me in quickly, was very efficient, and kept to his promise of getting the report back to me on the same day. Excellent service.

Lis, Swindon

The website worked perfectly. I followed up with Hider Property Services. The work has been carried out to my satisfaction, thank you. Very prompt and courteous service.

M Poulson

The website worked well. I followed up with Hider Property Services. Excellent service - Mr Hider called me within half an hour of my enquiry and did the work a few days later. P Owen The website was very quick and easy to use. I followed up with Hider Property services. The work has been carried out to my satisfaction. A very simple and quick process Tony Kyle The website operated perfectly. I used Hider Property Services. The work was carried out perfectly satisfactorily. Nicholas Hider contacted me within 5 minutes of coming offline. We arranged for the survey to be carried out and this was done on time and the report was received within 24 hours. The service provided was superb and Mr Hider was both friendly and professional in his approach. The whole process was excellent and I would happily recommend Nicholas Hider to anyone requiring this service. Regards, David We were very happy with your service as Mr N. Hider got in touch immediately & came the next day to do our EPC. H. Pengelly At Bridges Lockstone we have had continual exposure to EPCs and inventories for our lettings service and have subsequently worked with a lot of companies who claim to offer "exceptional service" or "quick turn around" however the only company whom we can say actually delivers on these claims was Hider property services. Nick is always very professional in his dealings with our clients and provides a prompt and efficient service. Sarah Ellis, Bridges Lockstone Estate Agents, Malmesbury Thank you very much HPS. I was let down by a previous company and had to have an EPC the next day. Nicholas picked the keys up the very next day and the certificate was emailed to me within 4 hours. Highly recommended. Maxine Wilson, Montacute, Somerset I have used Hider Property Services for the last 2 years and can recommend them 100% . I am a private landlord and they do all the maintainance for me and I have found them to be very professional and punctual at all times. Theyre competitively priced and always happy to help. Thanks again. Felicity Hallam, Swindon, Wiltshire I contacted this company as I was new to letting properties and found them very helpful. Their advice was excellent and the gas and energy performance certificate was completed in no time. I will definitly use this company again. Jennie Hawkins, Trowbridge, Wiltshire I have know the Hider Family for a long time and they have done a lot of work for me. Initially with Eddy replacing my boiler and now with Nicholas helping me to rent my properties. I would recommend them to everyone. Ian Frampton, Crewkerne, Somerset I found it really hard to get a pat tester at short notice until I called Nick. He was there in an hour and was half the price - excellent service! Daniel Dan Yeovil, Somerset I was recommended this company from a friend of mine and I have to say I was very Impressed. Nicholas is very professional and made me and my mother feel instantly comfortable within our own home. He was polite, smart in appearance and punctual - all things I like in a person. The EPC, Inventory and Pat testing was all completed in 4 hours and the certificates were issues the same day. I really cant fault this company.

Mary Hook, Calne, Wiltshire