Promptness of response :  Douglas responded to my request within a couple of hours
Quality of service :  We arranged to meet up within a day, was early and provided an excellent service. I would strongly recommend anyone using Douglas
Professionalism :  Very competitive price, all in all very happy

Energy Performance Certificates (EPC) North Berwick, Edinburgh, S Buchanan - March 2024

 

 

 

 

 

Energy Performance Certificates (EPC)Earlsferry, Fife, A Buchanan - January 2024

 

 

 

 

 

Promptness of response :  Douglas was an excellent communicator.
Quality of service :  Efficiently and thoroughly completed the EPC assessment and sent through the appropriate paperwork very quickly.
Value for money :  A job well done.
Professionalism :  Yes Really helpful and offered clear explanations. I highly recommend Douglas.

Energy Performance Certificates (EPC)Trinity, Edinburgh, D Main - October 2023

 

 

 

 

 

Legionella,Trinity, Edinburgh,Bob - September 2023

 

 

 

 

 

Professionalism :  D Robertson measured up and surveyed insulation, heating & lighting and quickjly issued the grading certificate as well as registering it. No problems and very constructive input. Highly recommend.

Energy Performance Certificates (EPC)Blackhall, Edinburgh, C Looby - September 2023

 

 

 

 

 

Energy Performance Certificates (EPC)East Calder, West Lothian, D Liepins - September 2023

 

 

 

 

 

Energy Performance Certificates (EPC)Burntisland, Fife,P Landles - July 2023

 

 

 

 

 

Promptness of response :  Seemed professional and interested in doing the job.
Quality of service :  Tenants were happy with approach to work
Value for money :  A competitive price
Professionalism :  Would most likely use again

Energy Performance Certificates (EPC)Perth, M Payne - July 2023

 

 

 

 

 

Energy Performance Certificates (EPC)Musselburgh, East Lothian, C John

 

 

 

 

 

Promptness of response :  Very prompt service.

Legionella, North Berwick, East Lothian, J Holmes - March 2023

 

 

 

 

 

Promptness of response :  Messaged straight after my quote request
Quality of service :  Douglas was very polite, courteous and professional
Professionalism :  Douglas also gave us some tips on improvement we could do to reduce heat losses in our House.

Energy Performance Certificates (EPC) Corstorphine, Edinburgh, L Wouendji - February 2022

 

 

 

 

 

Energy Performance Certificates (EPC), Dunfermline - A White - December 2021

 

 

 

 

 

Promptness of response :  Quick straightforward serviceQuality of service: Good feedback to me as he conducted certificate survey
Value for money :  Competitive price

Energy Performance Certificates (EPC), Livingston - P Coleman - December 2021

 

 

 

 

 

Energy Performance Certificates (EPC), Fife - R Kelly - October 2021

 

 

 

 

 

Promptness of response :  Quick response. So pleasant and helpful.

Energy Performance Certificates (EPC) East Calder, West Lothian, E Robertson - October 2021

 

 

 

 

 

Promptness of response :  Douglas rapidly got in touch to arrange a viewing
Quality of service :  Douglas executed the survey perfectly and resounded same day with a certificate

Energy Performance Certificates (EPC), Prestonpans, Eln, D Taddei - July 2021

 

 

 

 

 

Promptness of response :  Yes Douglas has replied very quickly and resolved my requirements.
Quality of service :  Yes.
Value for money :  Yes.
Professionalism :  Yes.

Energy Performance Certificates (EPC), Edinburgh, A Aksakal, April 2021

 

 

 

 

 

Promptness of response :  Quick responses and able to offer more certificates at a lower rate than Danny (our original supplier).
Quality of service :  Great help, arrived early and able to assist with other items required.

Energy Performance Certificates (EPC) Selkirk, Scottish borders, Leanne - March 2021

 

 

 

 

 

Energy Performance Certificates (EPC), Galashields, Selkirkshire, C Goodson - October 2020

 

 

 

 

 

Promptness of response :  Booked , completed & received certificate same day. Great professional service.

Energy Performance Certificates (EPC), Edinburgh, Kenny - October 2020

 

 

 

 

 

Promptness of response :  First class quick response

Energy Performance Certificates (EPC), Leven, Fife, M Fleming - September 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Edinburgh, G Smith - July 2020

 

 

 

 

Legionella, Edinburgh - Von - July 2020

 

 

 

 

 

Promptness of response :  Fast response
Quality of service :  Was on time polite and efficient
Value for money :  Cost was reasonable
Professionalism :  A good professional service

Energy Performance Certificates (EPC), Lochgelly, Scotland, A Munro - June 2020

 

 

 

 

 

Promptness of response :  DONE IT ASK QUICKLY AS WAS ASKED
Quality of service :  ON TIME WHEN DATE WAS AGREED WITH NO FUSS
Value for money :  PRICE WAS AS AGRREED WHEN CONTACTED HIM
Professionalism :  DONE ALL THAT WAS ASKED IN AN EFFICENT MANNER

Energy Performance Certificates (EPC). K Swan, Glenrothes, April 2020.

 

 

 

 

 

Promptness of response :  Within a minute
Quality of service :  Prompt excellent service

Energy Performance Certificates (EPC), Edinburgh, I Shewan - April 2020

 

 

 

 

 

Promptness of response :  Although it was late evening responses were very prompt.
Quality of service :  The survey was carried out when requested and added to the register that same evening, a copy of the certificate was was also sent to me later that night by email.
Value for money :  The cost of the survey was the best one provided.

Energy Performance Certificates (EPC), Edinburgh, S J McLeod - April 2020

 

 

 

 

 

Energy Performance Certificates (EPC). R Maclachlan, Leven, March 2020.

 

 

 

 

 

Promptness of response :  Gordon is a very knowledgeable friendly surveyor and was great to deal with.

Energy Performance Certificates (EPC), Kirkcaldy, Scotland, T Pullen - March 2020

 

 

 

 

 

Energy Performance Certificates (EPC), Edinburgh, J Johnson - February 2020

 

 

 

 

 

Value for money :  The charge was higher than on the website and there was also a charge for registering my report that wasn't mentioned on the website. It would be a great improvement if the full charges that are to be incurred were advertised.

Energy Performance Certificates (EPC), Edinburgh, I Macleod - December 2019

 

 

 

 

 

Promptness of response :  EPC carried out next day from enquiry.
Quality of service :  Very professional.

Energy Performance Certificates (EPC). J Mbu, Edinburgh, November 2019.

 

 

 

 

 

Promptness of response :  Communication was very good from the start.
Quality of service :  EPC completed well within timescales to the required standard - thanks!
Value for money : 
Professionalism :  Couldn't fault Douglas in any way.

Energy Performance Certificates (EPC). R Drummond, Edinburgh, September 2019.

 

 

 

 

 

Energy Performance Certificates (EPC), Edinburgh, Neil - March 2019

 

 

 

 

 

Quality of service :  Douglas took into account that I just wanted advice on energy efficiency for my home, even though I had no wish to sell it.

Energy Performance Certificates (EPC), Edinburgh, E Rospendowski - December 2018

 

 

 

 

 

Energy Performance Certificates (EPC), Edinburgh, Fiona - March 2018

 

 

 

 

 

Promptness of response :  Very efficient and fully understood our need.
Value for money :  Excellent

Energy Performance Certificates (EPC). Kenneth, Gullane. April 2016.

 

 

 

 

 

Energy Performance Certificates (EPC). Thank you. Tricia. Edinburgh, Lothians. Ocotber 2015

 

 

 

 

 

Energy Performance Certificates (EPC). Many thanks. Brian. Musselburgh, East Lothian. August 2015

 

 

 

 

 

Energy Performance Certificates (EPC). Many thanks. Eleanor. Edinburgh

Excellent service, thoroughly recommend EPC Energy.Assessment carried out, invoice and EPC delivered on day we made first contact.Fast, professional service - thank you.

Suzanne, Edinburgh

Your system worked better than I could have imagined! No sooner had Douglas Robertson’s name on my screen than he rang me up – even before I had decided to use him! I accepted his offer (£5 off because he was already doing another job locally). The survey was carried out very professionally and thoroughly (I am an architect!) and the result was very satisfactory and completed within only a few days.

Neil,Haddington and Lammermuir, East Lothian

Easy to use web site, quick and efficient and I used Douglas Robertson. He was reliable, helpful and professional. I would happily use him again.

Fiona, Edinburgh

A good system that offered a number of options for the service I required, I used Douglas Robertson. We arranged for a meeting to take place at the property, Mr Robertson arrived on time and performed the tests, he then emailed the results as agreed. I can't fault his service in any way and I would recommend both the site and Mr Robertson any time.

Bryan, Bathgate, West Lothian

The website was easy to use and I contacted Douglas Robertson who agreed to do my EPC the next morning. He arrived on time and offered a professional service. My EPC was with me the same day. A fantastic service which i would recommend to anyone.

Sheena Edinburgh

The website is really easy to use and the speed of turnaround from completing the search to engaging someone was very quick. Excellent customer service. I followed up with Douglas Robertson who was just excellent- super efficient, professional and really nice guy. Could not recommend him enough to people in and about Edinburgh.

Rebecca, Edinburgh

Website was easy to work and I contacted Douglas Robertson and agreed a date and time to have my EPC done. Very happy with Douglas and he gave me my EPC on the same day which let me get on with advertising my flat for rent. All in all a good service and would use it again.

Tracy Musselburgh

Website was easy to use and I got a fantastic job done by a local surveyor - Douglas Robertson he was very professional and very easy to talk to. My EPC was provided the same day as his visit and would highly recommend him.

Janice (Broxburn)

Hi Douglas, thanks for doing my EPC so fast and also for the tips on saving energy too.:))

Lisa

The web site worked well and I had a phone call within minutes from a surveyor - Douglas Robertson of EPC Energy. He did the job quickly and let me have the certificate the same day, which I needed to advertise my flat.

Sally, Edinburgh

Site worked very well. I followed up with Douglas Robertson who came round a couple of days later and completed the EPC promptly. So, very good service all round and I would definitely use the service again.

Andrew, Edinburgh

Douglas Robertson was first class. Very articulate and knowledgeable and I would use him again. Good stuff.

Sam, Edinburgh

The web site worked well and I used Douglas Robertson from EPC energy. The work was completed very quickly and to a satisfactory standard.

Euan, Prestonpans, East Lothian

Hello Douglas, That's your payment made, you should receive it in the next couple of days. Thanks for the prompt service, MUCH better that Survey Scotland. Best wishes,

Angela

Douglas , thanks for your help with my epc and pats for my flat and also your help and tips in getting it ready for renting out.

Alison

Hi Douglas , thanks for doing our EPC so fast its much appreciated !

Dave

Thanks ever so much for informing us on the Energy Saving Trust we had never heard of it .

Kim

Thanks very much Douglas for a fast efficient service kind regards Sarah

"Thanks for the prompt and efficient service. Regards

Sean