Promptness of response :  Very prompt response to my initial enquiry and excellent information regarding my query.
Quality of service :  Telephone call after Visit to property and very good easy to understand report.
Value for money :  I could have engaged an Engineer at lower cost but felt that Jamie Burgess from BDS gave a very personal service and understood the requirements of my particular enquiry. He explained fully the possible outcomes of his report and I trusted his knowledge and judgement.
Professionalism :  Jamie Burgess took the time to explain the importance of testing required as a result of his report and explained fully the next steps required. He was extremely professional at all times and I would definitely recommend him especially to anyone who is not used to dealing with a Chartered Engineer eg a Homebuyer.

Structural Inspection,Newton Aycliffe, County Durham, C Bewley - November 2023

 

 

 

 

 

Commercial Structural Inspection,Mooretown, Leeds, A Treen - July 2023

 

 

 

 

 

Promptness of response :  From speaking to Jamie the structural survey was performed and the report received within a week of enquiry

Structural Inspection, Richmond - C Pinnock - February 2022

 

 

 

 

 

Structural Inspection, Spennymoor - S Whincup - January 2022

 

 

 

 

 

Structural Inspection, Clifton, York, J Drobig - August 2021

 

 

 

 

 

Structural Calculations, Askham Bryan, York, M Wilder - August 2021

 

 

 

 

 

Structural Calculations, York, North Yorkshire - R Harvey - July 2021

 

 

 

 

 

Promptness of response :  Jamie followed up with a lengthy introductory telephone call & request for site photographs and of a topological survey
Quality of service :  On. Receipt of our site details Jamie has produced a detailed pro- forma which is pending the Estates approval
Value for money :  Not yet approved or actioned so can't say but on record so far I would be thinking Jamie is going to be v reasonable
Professionalism :  Very obvious that Jamie possess a wealth of profession theoretical and practical experience to draw on when discussing our problem

Commercial Structural Inspection, London, P Kosmalski - February 2021

 

 

 

 

 

Promptness of response :  Quick response
Quality of service :  Yes gave me information that i needed
Value for money :  Good value for money
Professionalism :  Very good

Structural Inspection, Scarborough, Mr Craven, January 2021

 

 

 

 

 

Promptness of response :  The job was done with accuracy I was kept up-to-date with all events the outcome of the survey was superb and on time and very pleased Indeed

Structural Inspection, Harehills, Leeds, N Singh - Janaury 2021

 

 

 

 

 

Promptness of response :  Responded in minutes with an informative and friendly phone call.

Structural Inspection, Darlington, S Hall - December 2020

 

 

 

 

 

Structural Inspection, Darlington, County Durham, A Jackson - November 2020

 

 

 

 

 

Promptness of response :  In a matter of minutes Jamie was first to call up about my enquiry.
Quality of service :  professional and informative

Structural Calculations, York, W Slack - September 2020

 

 

 

 

 

Building Surveys, Grosmont, North Yorkshire, G Morton - July 2020

 

 

 

 

 

Quality of service :  Jamie was knowledgeable, informative and clear. Excellent Service
Professionalism :  Jamie was experienced and very professional

Structural Inspection. Mark F, Thirsk, June 2020.

 

 

 

 

 

Promptness of response :  Jamie arrived on time kept me informed and showed an interest in his work. I'm just waiting for the report.

Building Surveys, Leeds, A Savery - June 2020

 

 

 

 

 

Quality of service :  Unfortunately we didn't engage Jamie due to being furloughed but his initial approach , telephone calls and contact was very professional

Flood Risk Assessment. Mr Mathieson, Guildford, May 2020.

 

 

 

 

 

Promptness of response :  Very very prompt in phoning up a very short time after putting the request out there .
Quality of service :  All points were covered with an explanation and or recommendation.
Value for money :  A middle of the road vfm
Professionalism :  Very professional and courteous with a nice report submitted for our inclusion into house documents file .

Structural Inspection, Copmanthorpe, York, P Tanner - May 2020

 

 

 

 

 

Promptness of response :  Contacted within a few minutes of requesting quotes.
Quality of service :  Provided the plans and calculations I needed, but also gave lots of additional helpful advice during the site visit.
Value for money :  Competitive price

Building Surveys, Leeds, L Unsworth - February 2020

 

 

 

 

 

Building Surveys. J Cartner, York, December 2019.

 

 

 

 

 

Structural Inspection, Collingham, Harrogate, D MADIGAN - December 2019

 

 

 

 

 

Structural Inspection. C Gower-Smith, Thirsk, December 2019.

 

 

 

 

 

Structural Inspection, Pickering, Terence - September 2019

 

 

 

 

 

Promptness of response :  Responded really quick and organised a survey really quickly as I had a strict deadline to adhere to
Quality of service :  Great service

Structural Inspection, IIKLEY, Bradford - Ebony - April 2019

 

 

 

 

 

Architectural Design- Home Improvements, Wetherby, Mr Jones- March 2019

 

 

 

 

 

Promptness of response :  Based on the localsurveyors search, there were a number of options, I called Jamie based on previous feedback. I called on the Monday and he came the following day to do the survey.
Quality of service :  Jamie really knows his stuff and helps explain his findings, he also contacted me a number of times after he had produced his report to see how things were going and if he could offer any advise.
Value for money :  The report Jamie produced was invaluable at getting our insurance company to take our claim seriously.
Professionalism :  Jamie was prompt, efficient, professional and courteous at all times.

Structural Inspection, Tadcester, Lancashire, C Cockroft - November 2018

 

 

 

 

 

Structural Inspection, Towthorpe, North Yorkshire, Michael - November 2018

 

 

 

 

 

Structural Inspection, York, ALAN - September 2018

 

 

 

 

 

Promptness of response :  Jamie telephoned me almost as soon as I had submitted my request.
Quality of service :  Great service, completed quickly and extremely competently whilst explaining everything he was doing. Followed up quickly with the structural report which enabled me to remedy the problem almost immediately.

Structural Inspection, York, Dawn - September 2018

 

 

 

 

 

Promptness of response :  Made appointment within the next week.
Quality of service :  Very polite, professional and answered all questions I asked. He took time out to explain the whole process to me.
Value for money :  Yes I thought so
Professionalism :  Very

Structural Inspection, Wetherby, Susan - August 2017

 

 

 

 

 

Promptness of response :  Fast response with good advice
Quality of service :  We are very pleased with the service provided
Value for money :  The website worked well and gave me clear information about the companies offering their services and I used BDS STRUCTURAL DESIGN SERVICES LTD
Professionalism :  A very professional company! They explained things to me in a way I could understand Very thorough and great quality of service. Came out within days and provided a full structural report within the week. Many thanks to Jamie Burgess

Structural Inspection, Leeds, West Yorkshire, Farhad - March 2017

 

 

 

 

 

Promptness of response :  Very prompt and helpful
Quality of service :  Jamie was very generous with information and took the time to explain.
Professionalism :  Very pleased with the service

Structural Inspection, Leeds, West Yorkshire, Jennifer - March 2017

Promptness of response :  Jamie was always extremely quick to respond to queries and the report was turned around as forecast.
Quality of service :  The report was thorough and well laid out, Jamie's knowledge and experience was very helpful.
Value for money :  Although the initial fee was high, the supporting phone calls and advice was extremely valuable. Highlighting and explaining work 100 times the value of the structural survey, which we hadn't forecast.
Professionalism :  Professional throughout the process.

Structural Inspection YO268EP Russell Smalley Wed, 12/10/2016 - 10:22

 

 

 

 

 

Promptness of response :  Jamie from BDS contacted me on the same day that I enquired. We arranged a site meeting where the detail was agreed. He measured everything whilst on site and prepared his own notes and sketches. He then went away and prepared the detailed drawings and calculations enabling me to then easily order the required steelwork. He promised a 5 day turnaround on the drawings and calculations which he achieved. Completely satisfied with the service and will use him again should the need arise on any future projects.

Structural Calculations, Leeds, West Yorkshire, Richard - November 2016

 

 

 

 

 

Promptness of response :  My report and Jamie coming out to see the house was all done within one week. Excellent service.
Quality of service :  A well laid out and presented report.
Value for money :  For the time it must have taken to do the report and Jamie coming out to see me at the house, yes I think it was actually good value for money.
Professionalism :  Yes very professional.

Structural Inspection, Harrogate, North Yorkshire, Mandy - September 2016

 

 

 

 

 

Structural Inspection YORK, Mr Groen - August 2016

 

 

 

 

 

Website Feedback: Great website, filled in information and list of businesses came up. I was promptly contacted by a surveyor Supplier Used: BDS Structual Design Services Supplier Feedback: Fantastic Service, Private Structural survey wanted. I was contacted promptly after filling out the form on the website, Survey was arranged within a few days and I was called during and immediately after the survey was done and given information and advice. Jamie was happy to answer any questions to his best knowledge to assist me in making my decision purchasing the property. The report was emailed to me within 4 days. Highly recommend. Thanks

Structural Engineer. Ian, York. July 2016.

 

 

 

 

 

Structural Calculations, Harrogate, North Yorkshire, David - May 2016

 

 

 

 

 

Promptness of response :  Jamie arrived on time. Was well presented and did a good job for us. He was pleasant and helpful.

Structural Inspection MORLEY, Lyn - April 2016

 

 

 

 

 

Prompt friendly and fair would highly recommend

Structural Survey. Lyn, Leeds. April 2016.

 

 

 

 

 

Promptness of response :  Carried out survey within a week.
Quality of service :  Fantastic. Thorough explanation of inspection carried out in a way I could easily understand and gave me enough to make a well informed decision on the future of the purchase of the property.
Value for money :  Good value for money.
Professionalism :  Very professional.

Structural Inspection. James, Malton. February 2016.

 

 

 

 

 

Promptness of response :  Rang me the next day, after submitting form
Quality of service :  Jamie was happy to spend a good 30 mins on the phone, talking through his services and offering help for our situation. He was very obliging and willing to help in any way that he could.
Value for money :  He offered a couple of options, meaning I had a choice of services and money to spend, depending on what I wanted.
Professionalism : 

Structural Inspection. Phil, Halifax. February 2016

 

 

 

 

 

Structural Inspection, Ripon, Rich - January 2016

 

 

 

 

 

Promptness of response :  Me Burgess rang within less than an hour.
Quality of service :  A mutually agreeable time was agreed for him to call and he was very polite, professional in his approach and thorough.
Value for money :  We were left with a thorough understanding of his findings,were reassured and clear about how to proceed to resolve our problem. We were most impressed by the manner in which Mr Burgess communicated his observations. Having no knowledge at all of the building trade etc he made sure by means of quick diagrams and plain English that we we understood the nature of the problem. We were so worried before his visit that we consider his professional fee was money well spent for the peace of mind he gave us. It was an unhurried visit that must have taken a couple of hours all told.
Professionalism :  We have no hesitation in recommending Mr Burgess for his efficiency and professionalism.

Structural Inspection, York, Mr Clarke - January 2016

 

 

 

 

 

Value for money :  Service was excellent and prompt.

Structural Inspection. Kristian. Leeds, West Yorkshire. October 2015

 

 

 

 

 

Structural Inspection. Thank you. Jon. Leeds, West Yorkshire. October 2015

 

 

 

 

 

Promptness of response :  Detailed discussion on phone beforehand and visited property within a couple of days.
Quality of service :  Knowledgeable and genuinely keen to help.
Value for money :  Although most expensive of 4 online quotes, overall I am satisfied the cost was fair.
Professionalism :  Acted professionally at all times. Report provided by e-mail when promised.

Structural Inspection. Steve. Leeds, West Workshire. August 2015

 

 

 

 

 

Professionalism :  After searching for a while and being let down more than once I was both relieved and impressed with Jamie. Thank you.

Structural Inspection. Ingrid, Bishop Wilton, York

 

 

 

 

 

Quality of service :  Very thorough report and kept closely updated with progress

Structural Inspection. Stephen, Leeds

 

 

 

 

 

Promptness of response :  Was really informative and gave some good advice and feedback to our situation. He even went out of his way to check out the situation before we'd agreed to go ahead to get a better understanding of the job itself.
Professionalism :  Great service so far and will use Jamie again as the job progresses!

Structural Inspection. Rose, Leeds

I was supplied with two suitable candidates, one that was reasonably local and one less so. I used BDS Structural Design Services. Jamie Burgess offered excellent advice.

A M. Selby

The website worked fine and I engaged BDS Structural to do the survey which they did and provided the report within 5 working days as promised. Very useful site and supplier which I will use again.

Graham, Harrogate, Yorkshire

The website was quick and easy to use and I would recommend anyone to use this site when buying or selling a property. The supplier I followed up with was Jamie Burgess. Jamie was great he talked me through every step from me making the search to find a structural engineer to what would happen at the end when the job was done. He was very knowledgeable and reassuring, polite and friendly. I was very pleased with my overall experience.

Karl, Great Houghton near Leeds

The website was easy to use. I followed up with Jamie Burgess. Jamie provided us with great advice when we spoke on the telephone. Because of this, we paid for Jamie to do us a structural survey and he has put us in touch with an architect who has also being great. Between them both, they will oversee the project that we are just about to start for converting our loft.

Tina, Dishforth near Harrogate

I used BDS Structural Design Services Ltd. Really helpful and knowledgeable. Just what we needed.

Keith Cox

Easy site to use and gave just the information I needed. I used BDS Structural Design Services Ltd. Really helpful and knowledgeable. Just what we needed.

Keith, Halifax

No problems at all with the website. I followed up with BDS Structural Design Services. Work done and satisfied. T Duckworth The website worked well. I chose Bds. The work has now been carried out and was indeed satisfactory. G Pollard The web site worked well and I used BDS. Jamie Burgess. Mr Burgess arrived promptly. He was very courteous, professional and very knowledgeable in his field. I would have no hesitation in recommending him and would certainly use his company again if the need arose. J. Flynn, LS Postcode Yes the website worked fine and actually BDS contacted me from the link.The survey was satisfactory.So much so that i decided not to buy the house!!! Kind Regards Alison The web site worked well and I used BDS Structural Design Services, Leeds to provide a structural report. The work was carried out to my satisfaction, this was a good service, it is nice to know costs up front. Also it can be a struggle to get people out so to know they have already registered with a service and are therefore looking for a contact is useful. J. Blythe Other customer feedback can be given upon request. Hi Jamie, Just dropping you a line to say thank you for your response to my request for help with my structural requirements for the lintels installed in our new house we are having built. The speed of your response and the technical advice given, was first class, and as a result we are continuing to build the house to your instructions and just as important on schedule. Thanks once again, Peter and Sue Morris. "I received a telephone call within 5 minutes of summiting my enquiry. My structural report was completed most efficiently within 3 days. Very prompt service" ________________________________________ "I received a telephone call within 5 minutes of summiting my enquiry. My structural report was completed most efficiently within 3 days. Very prompt service" Coral whittlestone Hi Jamie Just a (belated) response to say thanks very much for completing the survey & report. Kind regards Mark & Oliver Gerdes I would have no hesitation in recommending BDS. Mr Jamie Burgess, who surveyed my property in West Yorkshire, arrived at the time we had agreed, was very professional, courteous and conducted a thorough inspection of the property over a period of 2 hours. Mr Burgess is very knowledgeable in his field, and in addition to the written Inspection Report for the purpose of which I had appointed him, he also gave me some valuable advice on other aspects of minor concern with my property. I was very pleased with the whole service received from start to finish, and would most certainly use BDS again should the occasion ever arise. Mrs Flynn, West Yorkshire A Very Satisified Client. Thank you, Jamie. I am pleased with the comprehensive report which was just as required and therefore represents excellent value. I would definitely consider using your company again should I need this service in future. Kind regards,

Rachel Barnard.